Bespoke Sales Specialist

The OpportunityROEN is a fine jewelry house redefining what modern luxury means—through masterful craftsmanship, intuitive design, and deeply personal relationships. We’re looking for a charismatic, driven, and analytical client advisor to help us scale our bespoke engagement ring and fine jewelry business.This is not a traditional retail sales job. You’ll be building real relationships, advising on one of the most meaningful purchases in someone’s life, and playing a key role in scaling a high-growth brand. You’ll have the tools, team, and mentorship to grow a strong client base—and earn accordingly.If you’ve thrived in wealth management, real estate, finance, or consulting—and want to bring that same rigor, but with more heart, creativity, and upside—this role is for you.This is an exciting opportunity for someone hungry, organized, and entrepreneurial. You don’t need to check every single box to thrive here—we’re looking for sharp, thoughtful people who want to build something meaningful and aren’t afraid to take ownership.This is a high-impact, client-facing role with room to grow into a leadership position.Who We AreFounded in New York by childhood friends, ROEN is a fine jewelry house rooted in craftsmanship, culture, and story. We specialize in bespoke engagement rings and signature fine jewelry pieces that blend high design with master craftsmanship.Our mission is to make the world of high jewelry more warm, intuitive, and personal—while upholding the highest standards of quality.Your RoleSales & Client AdvisoryOwn client relationships from first inquiry to final delivery—guiding them with clarity, confidence, and careTranslate complex information about diamonds and design into clear, compelling insightsTailor every interaction to each client’s needs, values, and aestheticClose deals and drive referrals through trust, taste, and thoughtful follow-upClient Experience & Project ManagementOwn the full bespoke journey from inquiry to delivery, ensuring every milestone stays on trackManage timelines, production steps, and vendor coordination with precisionMaintain clean CRM updates, trackers, and internal notes to ensure transparency and seamless handoffsAnticipate client needs and serve as a steady point of contact throughoutEnsure each experience reflects ROEN’s highest standards of care, detail, and responsivenessBusiness DevelopmentIdentify opportunities to grow client relationships and expand visibility through partnerships, stylists, and PRContribute to lead nurturing, client outreach, and conversion strategiesCollaborate with the marketing team to bring client stories and design education to lifeWho We’re Looking ForYou’re smart, charismatic, and highly capable—someone who blends analytical thinking with emotional intelligence. You’re not just looking to sell—you want to build trust, grow a client base, and become indispensable.You might be a fit if you:Have 2+ years in a sales or advisory role—whether in luxury (jewelry, fashion, watches), real estate, finance, or consultingCommunicate with clarity, empathy, and convictionAre deeply organized, self-motivated, and accountable end-to-endHave a sharp eye for aesthetics and understand the language of tasteThrive in fast-paced, high-trust environments where your actions drive real impactWant to be part of a small, ambitious team building something exceptionalLove solving problems, creating systems, and making things happenAre excited to grow with a brand—and earn like a top performer while doing itCompensation & BenefitsBase salary + uncapped commissionHealthcareGenerous PTOA close-knit, ambitious team that believes in excellence, ownership, and craftGrowth path into leadership, high-earning, or brand-facing roles