Solutions Engineer

Overview In this presales role, you drive the technical and business win in B2B deals by partnering with sales, product, and services teams. You enable account executives across multiple product lines through discovery, demonstrations, and tailored value messaging aligned to client objectives. You manage RFI/RFP responses, validation events, and collateral development while keeping systems of record up to date. You collaborate cross-functionally to support demand generation and enablement initiatives, often traveling for customer engagements. This role combines strategic thinking with hands-on demos to help customers realize value from Smarsh solutions. Compensation / Benefitsremote work optionsincentive pay based on quotaaccelerators/kickers for incentive paysalary range providedgrowth opportunitiescollaborative culture ResponsibilitiesManage a large portion of revenue-generating deals (50-70%) while supporting internal projects and cross-department initiativesAssist sales with discovery to identify quantifiable business problems solvable by Smarsh solutionsDemonstrate and workshop solutions to show business value and outcomesLead scoping and execution of validation events as appropriateLead technical responses for RFI/RFP/RFQ/InfoSecKeep systems of record (Salesforce, SharePoint) updated with presales notes and collateralContribute best practices and content to presales and sales teamsPresent professional services and success management offerings as part of a complete solutionSupport cross-departmental projects such as lead generation, event marketing, partner enablement, and sales enablementTravel as needed for internal/external meetings Key requirementsFamiliarity with Smarsh products or 1-2 years of solution engineering experienceAbility to demonstrably tie product value to a client’s business objectives and pain pointsDomain knowledge of Compliance or IT spaceStrong presentation skills to executives and practitionersAbility to present/demonstrate business processes/workflows in compliance use-casesIndustry knowledge in Financial Services and/or FED SLED (highly desired)Experience with Solution Selling, Demo2Win, and MEDDIC/MEDDPICCStrategic thinking and problem-solving mindsetIndependent, accountable, proactive in addressing gaps before escalatingBachelor’s degree or equivalent educational experienceSaaS experience a plusCuriosityEffective time managementStrong collaborationSolution SellingDemo2WinMEDDIC/MEDDPICC