Desktop Special Delivery_NON

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Desktop Special Delivery to join our team. The Desktop Tech is responsible for implementing hardware and software configurations for one or a group of personal computers including complying to specification requirements, assembling the hardware and software, configuring system applications and testing and debugging for proper functioning. Tests configured systems for appropriate functioning and troubleshoots any errors found Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplies (on-line instructions, config sheets, etc.) Unpacks appropriate CPU (Central Processing Unit), hardware, and software and installs each at default or to custom specifications Works with Lead Technicians on difficult to solve problems or configurations Documents installations, including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements High School Diploma 1 – 2 years of related experience A+ certification required Basic IT and Troubleshooting skills Proficiency in Microsoft Suite Tools Ability to track, troubleshoot, and resolve IT issues Our benefits include: Health Insurance (Medical, Dental, Vision) Basic Life/AD&D Employee Assistance Program Paid Holidays Paid Time Off 401(k) FSA/HSA Pre-Tax Benefits Discounts Life/Disability Plans