Customer Service Representative

Role Description This is a full-time, on-site role located in Melbourne, FL, for a Customer Service Representative. The representative will be responsible for providing exceptional customer service, addressing customer inquiries, ensuring customer satisfaction, resolving issues promptly, and delivering an outstanding customer experience. The position also includes managing customer communication via phone, email, and other channels to support customers effectively. Qualifications Proven experience in Customer Service and Customer SupportSkills in fostering Customer Satisfaction and providing a positive Customer ExperienceAbility to communicate effectively to handle inquiries, resolve issues, and build strong customer relationshipsProficient problem-solving and organizational skillsFamiliarity with CRM software or customer service tools is a plusHigh school diploma or equivalent; additional certifications in customer relations are advantageousMust be detail-oriented with excellent multitasking abilities