Retail Associate (Client Opening- Sanilac Creamery)

Retail Cheese MongerLocation: Sanilac Creamery in Ann Arbor, MI Status: Part-Time Compensation: $14.50$18/hour ($12.50 base pay + pooled tips)About Sanilac CreamerySanilac Creamery is a Michigan-based artisan dairy specializing in small-batch cheeses and gelato made with milk sourced from local family farms. We believe exceptional cheese begins with exceptional relationships from our farmers to our guests. As we grow, we're looking for curious, enthusiastic team members to help us share the craft of handmade dairy with our community.Position OverviewThe Retail Cheese Monger is the welcoming face of Sanilac Creamery's retail shop. You'll guide guests through our rotating selection of house-made and regional cheeses, prepare tasting samples, and maintain a clean, inviting environment. This role blends hospitality, food knowledge, and merchandising ideal for someone who loves both people and flavor.ResponsibilitiesProvide warm, attentive service to every guest answer questions, offer samples, and help customers discover cheeses they'll loveCut, wrap, and label cheese accurately, following food safety and presentation standardsPrepare and serve simple cheese plates, spreads, and gelato cups for in-store guestsKeep displays stocked and visually appealing; rotate products and maintain proper temperaturesOperate the POS system, handle cash and credit transactions, and support loyalty program signupsAssist with special events such as tastings, tailgates, and cheese guild meet-upsFollow food safety procedures (HACCP/SSOP), maintain sanitation practices, and complete cleaning logsLearn about our products from milk sources to affinage and share that story with guestsQualificationsEnthusiasm for cheese, food, and great serviceExperience as a cheesemonger, barista, or deli associate is a plus but we'll train the right personComfortable engaging with guests in a busy retail settingReliable, punctual, and detail-orientedAbility to stand for long periods and lift up to 50 lbsServSafe or equivalent food handler certification (or willingness to obtain)Perks & BenefitsGenerous employee discounts on cheese and gelatoCompetitive pay with tip poolPTO accrual starting day one up to 3 weeks/year for full-time employeesFun, inclusive work environment rooted in Michigan's vibrant food sceneThis organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.