SMS Architect Program Manager

The SMS Architect Program Manager builds, implements, and maintains the Safety Management System across mobility operations supporting a large driver workforce. Reporting to the Director of Mobility Safety, this role designs the SMS framework, leads safety risk and change management processes, and establishes standardized hazard identification, risk assessment, safety assurance, and continuous improvement practices. The position partners across Operations, Incident Management, EHS, HR, Training, and Legal to embed a proactive, data-driven safety culture aligned with FAA SMS, ICAO Annex 19, ISO 45001, and applicable partner requirements.Successful candidates must reside within commuting distance of one of our office locations in San Francisco, Los Angeles, Atlanta, or Newark and be able to work onsite as needed.A Day in the Life:No two days are the same. You may begin by reviewing hazard reports and emerging trends, then facilitate a risk assessment, evaluate the effectiveness of an existing control, or coordinate a change management review. Throughout the day, you will partner with cross-functional leaders, track mitigation and corrective actions, refine safety metrics and dashboards, support SMS technology implementation, and translate complex safety requirements into practical processes and training. Your analytical approach, sound judgment, and ability to influence stakeholders will help strengthen accountability and advance a proactive safety culture.What You’ll Do:Design, implement, and maintain an SMS framework aligned with FAA SMS, ICAO Annex 19, ISO 45001, applicable partner requirements, and industry best practicesConfigure and administer the hazard reporting system; analyze submissions, identify trends, track actions, and close the loop with reportersLead safety risk management activities, including risk assessments, change management reviews, mitigation prioritization, residual risk evaluation, and risk acceptancePerform safety assurance assessments to evaluate SMS effectiveness, validate controls, identify gaps, and drive corrective actions to closureDefine leading and lagging safety indicators, develop dashboards, report results to leadership, and assess safety-culture maturityCreate and deliver practical SMS training for employees and leaders on hazard reporting, risk assessment, risk acceptance, and SMS responsibilitiesPartner with Operations, Incident Management, EHS, HR, Training, and Legal to integrate SMS requirements into business processes and operational decisionsMaintain the Safety Policy, SMS Manual, risk registers, procedures, and related process documentationServe as project manager for onboarding and implementing SMS software and tools supporting enterprise-wide adoptionBenchmark SMS practices, identify maturity gaps, and recommend improvements that strengthen safety performance and organizational learningWhat We’re Looking For:Bachelor’s degree in Safety, Engineering, Aviation, or a related field requiredFive or more years of experience in safety management, SMS implementation, or risk management, preferably within transportation, aviation, logistics, or another high-reliability industryStrong knowledge of recognized SMS frameworks, including FAA SMS, ICAO Annex 19, ISO 45001, or equivalent standardsExperience with hazard reporting systems and risk assessment methodologies such as bow-tie analysis, FMEA, and risk matricesStrong facilitation and training skills, with the ability to design and deliver content for diverse audiencesAnalytical, data-driven approach and proficiency with safety metrics, trend analysis, and dashboards using Excel, Power BI, or similar toolsExcellent written and verbal communication skills, including the ability to translate complex safety concepts for nontechnical stakeholdersStrong project management skills with the ability to manage multiple workstreams, meet deadlines, and drive accountabilityIOSA Auditor certification or a comparable credential, such as SMS Auditor, ISO 45001 Lead Auditor, or Aviation Safety Auditor, is preferredExperience in mobility, rideshare, autonomous vehicles, fleet operations, or another rapidly evolving operational environment is preferredFamiliarity with Samsara or a similar telematics or safety platform is preferredExperience leading organizational culture change or process transformation is preferredWhat You’ll Get:The starting salary for this role is $120,000 annually, commensurate of experience and will vary by marketBonus: Eligible, Up to 10%Reimbursement for Travel Expenses (as applicable, per Company policy guidelines)Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays)Benefits: Further program information can be found here at HertzBenefits.comTo Include but not limited to:Medical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matchingPaid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts –Theme Park Tickets, Gym Discounts & more