Hotel Assistant General Manger (Hyatt Experienced)

Please apply only if you have prior experience working with HyattThe Hotel Assistant General Manager is responsible for the overall operation, profitability, and service quality of the hotel. This includes overseeing all departments, managing staff, maintaining guest satisfaction, ensuring compliance with standards and regulations, and achieving financial targets.Key Responsibilities:Provide strategic direction and leadership to all hotel departments (front office, housekeeping, food and beverage, maintenance, sales, etc.)Drive revenue growth and maximize profitability through effective budgeting, forecasting, and cost controlEnsure excellent guest service standards are maintained to promote customer satisfaction and loyaltyOversee recruitment, training, scheduling, and performance evaluations of staffMonitor hotel operations and implement continuous improvements in service delivery and operational efficiencyMaintain compliance with local, state, and federal regulations including health, safety, and labor lawsRepresent the hotel in the community and with external stakeholders including corporate offices, vendors, and partnersDevelop and execute marketing and sales strategies in collaboration with the sales and marketing teamHandle guest complaints and resolve issues in a timely and professional mannerEnsure proper maintenance and cleanliness of the propertyRequired Qualifications:Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s preferred)Minimum 5 - 7 years of progressive experience in hotel management, with at least 2 years in a senior leadership roleHyatt ExperiencedProven track record of achieving revenue, occupancy, and guest satisfaction targetsStrong financial acumen and experience with budgeting, P&L analysis, and forecastingExcellent leadership, interpersonal, and communication skillsIn-depth knowledge of hotel operations, including front office, housekeeping, maintenance, and F&BFamiliarity with property management systems (PMS) such as Opera, Maestro, or similarAbility to work flexible hours, including evenings, weekends, and holidays as neededLegal eligibility to work in the United StatesPowered by JazzHRjUWggovs9u