Associate Solutions Engineer

AFL Fiber Optic EngineerAFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate in excess of $2B in revenue, and employ approximately 9,000 associates worldwide. At AFL, we recognize that our associates are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.What We OfferProfessional development, training, and tuition reimbursement programsOpportunities for career advancement with an industry-leading companyFlexible time off policy401K Company match (up to 4% - dollar for dollar)Excellent medical, dental, vision, and life insurance policy optionsResponsibilitiesSupport customer technical discussions alongside senior engineering and sales team membersHelp maintain a basic understanding of customer data center architectures and product usageTrack and report customer activities, feedback, and open itemsParticipate in solution demonstrations, testing activities, and implementation supportPrepare and deliver technical content for customer meetings with guidance from senior team membersAssist in gathering market insights, product feedback, and competitive observationsCollaborate with Product Management and Engineering to address customer questions and needsDocument customer requirements and translate them into clear internal tasksAssist in developing and updating technical documentation, drawings, and solution overviewsSupport coordination of new product requests and early-stage development conversationsMaintain accurate customer drawing files, approvals, and revision updatesContribute to internal knowledge-sharing materials, presentations, and technical training resourcesQualificationsBachelor's Degree in Engineering, Science, Technology, or a related field (or equivalent practical experience)1–3 years of experience in a technical role (internships or co-ops experience included)Basic understanding of fiber optic connectivity, networking, or data center conceptsAbility to create or edit technical drawings (Visio preferred)Familiarity with MS Office; exposure to Oracle, SFDC, or GP is a plusInterest in learning passive and active network technologiesPersonal QualitiesStrong communication and documentation skillsOrganized, detail-oriented, and eager to learnCollaborative team player with a positive, solutions-focused mindsetComfortable working in a cross-functional environmentAbility to manage multiple tasks and adapt in a fast-paced settingWorking ConditionsRemote or hybrid working arrangementTravel required: 25–50% (predominantly domestic with occasional international)Participation in technical and strategic meetings with customersAttendance at industry events and standards organizations