Vulnerability Management Program Manager
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Job Overview:
We are seeking a Vulnerability Management (VM) Program Manager to support enterprise-wide vulnerability remediation operations and governance initiatives. This role will focus on managing Jira-based vulnerability workflows, coordinating remediation activities with engineering and infrastructure teams, tracking SLAs, driving escalations, and providing operational reporting to leadership. The ideal candidate will have strong program management and operational coordination skills with experience working in technical environments. Deep hands-on cybersecurity expertise is not required, but familiarity with vulnerability management processes, infrastructure operations, or security programs is preferred.
Key Responsibilities:
- Manage enterprise vulnerability remediation workflows and Jira ticket pipelines
- Coordinate remediation follow-ups with Engineering, Infrastructure, Cloud, and Security teams
- Track vulnerability remediation SLAs, aging metrics, and escalations
- Facilitate communication between cross-functional stakeholders and leadership teams
- Prepare operational dashboards, reports, executive summaries, and status updates
- Drive accountability and governance across remediation activities
- Manage Slack communications, follow-ups, and action tracking
- Support onboarding and operationalization of VM tools and processes
- Identify workflow gaps and help improve remediation lifecycle processes
- Coordinate with internal security stakeholders and remediation engineers
Required Qualifications:
- 5+ years of Program Management / Technical Program Management experience
- Strong experience with Jira workflow management and operational tracking
- Excellent stakeholder communication and coordination skills
- Experience working with Engineering, Infrastructure, Cloud, or Security teams
- Strong organizational, reporting, and escalation management skills
- Ability to manage multiple concurrent workstreams and priorities
- Experience with operational governance and process management
Preferred Qualifications:
Exposure to Vulnerability Management or Cybersecurity Operations programs
Familiarity with tools such as:
- Jira
- ServiceNowTenableQualysRapid7SplunkCrowdStrikeWizExperience with cloud infrastructure environments (AWS, Azure, GCP)
- Agile / Scrum experience
- Prior experience supporting remediation tracking or security governance initiatives
Preferred Background: Candidates with experience in:
- Technical Program Management
- Infrastructure Operations
- Cybersecurity Operations
- Enterprise PMOCloud Operations
- Security Governance
- Vulnerability Remediation Coordination