Microsoft Office specialist/Business Analyst

OverviewThe Florida House of Representatives, Office of Information Technology, is seeking a detail-oriented and highly motivated Microsoft Office Specialist with a strong focus on Microsoft Word to support internal customers—specifically legislative committee staff. This hybrid role blends document troubleshooting, training, and business analysis within a structured government environment. It offers a unique opportunity to learn the legislative process from end to end. The ideal candidate will be a proactive problem solver with strong technical and analytical skills, capable of supporting mission-critical documentation workflows.FINANCIAL DISCLOSURE: Pursuant to sections 112.3144 and 112.3145, F.S., this position is required to electronically file a Form 1 – Statement of Financial Interests with the Florida Commission on Ethics within 30 days of hire.The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.Examples of Work Performed:Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functionsApply styles, templates, table of contents, bookmarks, content controls, and document protection techniquesProvide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standardsCollaborate with IT developers and subject matter experts to translate business requirements into technical solutionsAnalyze workflows and propose improvements to support legislative operationsCoordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communicationDesign and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staffProduce technical reports, manuals, and operational materials in support of committee activitiesMaintain confidentiality and secure handling of sensitive documentationParticipate in learning activities focused on understanding legislative procedures and cyclesKnowledge, Skills, and AbilitiesHigh proficiency in Microsoft Word with strong grammar, layout, and proofreading skillsExperience in troubleshooting formatting issues and guiding others through best practicesStrong ability to manage multiple concurrent projects and meet tight deadlinesAbility to analyze user requirements and prepare functional specificationsExcellent verbal and written communication skills, with a talent for distilling complex conceptsProven interpersonal skills for collaboration with internal customers in a legislative settingPerform other related duties as required.Minimum QualificationsA bachelor's degree from an accredited college or university in computer science, management information systems, mathematics, or engineering.Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years.Preferred QualificationsPreference will be given to applicants with the following:Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level)Proficient in Microsoft Office Suite, Windows OS, and remote support toolsExperience with SharePoint or other document collaboration platformsStrong understanding of computer systems, mobile devices, and other tech productsFamiliarity with project management methodologies and toolsProfessional ExperienceMinimum of 3 years of experience in business analysis and/or office specialist supportBackground in administrative, clerical, legal assistant, or technical writing rolesExperience analyzing and interpreting user requests and translating them into actionable solutionsSoft SkillsInterest in civic engagement and the mechanics of policy-makingAbility to interact professionally with stakeholders across various levelsCalm under pressure and responsive to customer needsAbility to establish and maintain effective working relationships with othersAbility to work both independently and as part of a teamExcellent communication and interpersonal skillsCommensurate with experience.The Legislature offers a competitive benefits package.Interested parties may apply with cover letter and resume via GovernmentJobs.com or send an Alternate Application to:Office of Administration & Professional DevelopmentFlorida House of Representatives402 South Monroe Street, 1201 CapitolTallahassee, Florida 32399If an accommodation is needed for a disability, please notify Human Resources at (850) 488-6803.For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time#J-18808-Ljbffr