Regional Staffing Lead - Southeast

Regional Staffing LeadPosition Title: Regional Staffing Lead, SoutheastDepartment: OperationsReports to: Regional General ManagerFLSA Status: Exempt, Full-TimeLocation: Remote (Based in assigned region; frequent travel required)About EATS2SEATSEATS2SEATS is a startup that has grown into a national live-events operator supporting majorcollegiate and professional sports venues across the country. What began as a student-foundedventure has evolved into a high-growth, tech-enabled platform powering concessions operationsand staffing on some of the biggest game days in America.We operate at the intersection of sports, operations, and analytics; helping our partners driverevenue, optimize labor, and elevate the fan experience. Our culture is fast-paced,performance-driven, and grounded in a championship mindset. You can check out more of ourjourney and culture on our socials.Position OverviewThis is a hands-on operations role for someone who thrives in fast-moving environments andwants real ownership over how their region runs. As a Regional Staffing Lead, you will beresponsible for making sure every event in your region is fully staffed, operationally ready, andexecuted at a high level — from planning through game day.You will own the full staffing process across your venues, manage relationships with nonprofitpartner groups, and serve as the connective tissue between regional leadership, staffingspecialists, and venue-level teams. You’ll get visibility into how a growing national operationworks — and real responsibility for making it run.This is not a sit-behind-a-desk role. You’ll be in the mix on event days, solving problems in realtime, and building the processes that help your region scale. If you want to grow into regionaloperations leadership, this is the role that gets you there.About YouYou have experience in staffing, event operations, hospitality, or a related field and know how tostay calm when things get complicated. You are organized, a strong communicator, andsomeone who takes ownership without being told to.You are comfortable managing multiple moving pieces at once, building relationships withpartners and team members, and holding yourself and others accountable to high standards.You are motivated by the energy of live events, the challenge of execution at scale, and theopportunity to grow with a company that is expanding nationally. You want a role where yourwork shows up on game day, and where strong performance opens real doors.Key ResponsibilitiesStaffing & Workforce Management• Own the full staffing process across all venues in your region, driving toward 100% eventfulfillment• Track and act on key staffing metrics: Ask vs. Need vs. Confirmed, Dropout %, andAttendance. And build plans to improve them• Manage day-to-day communication between Account Leads, Staffing Specialists, andHR for scheduling, onboarding, and compliance• Ensure all staff meet alcohol training and venue-specific certification requirements beforeworking events• Handle last-minute staffing changes and replacements during live events to keepoperations running smoothlyNonprofit Partner Coordination• Serve as the primary contact for nonprofit groups working with EATS2SEATS in yourregion• Own nonprofit recruitment, scheduling, and orientation to ensure groups are ready andcompliant before every event• Maintain accurate records of groups, attendance, and coordination with the Financeteam• Build strong relationships with returning nonprofit partners and identify new partnershipopportunities• Hold nonprofit group experiences to EATS2SEATS and venue standardsOperational Readiness & Event Execution• Partner with Account Leads to lock in event logistics before every game day• Conduct venue walkthroughs and readiness checks alongside the RGM or AccountLeads as needed• Support setup and event operations on-site to maintain consistency in service andpresentation• Be the person your region can count on when something goes sideways on event dayLeadership & Team Development• Mentor Staffing Specialists to build operational consistency and develop the next level ofregional talent• Foster alignment between HR, Finance, and Operations to streamline processes acrossevents• Contribute to seasonal leadership training and post-event debriefs to capture lessonslearned and drive improvement• Set the standard for accountability, communication, and professionalism within yourregionCompliance & Reporting• Ensure all staffing and nonprofit activities comply with labor laws, alcohol serviceregulations, and venue policies• Maintain accurate reporting in company staffing systems and regional dashboards• Support the RGM and HR with attendance tracking, investigations, and disciplinarydocumentation as neededWhat Success Looks Like• Staffing fulfillment rate at or above regional targets every event• Strong nonprofit group retention and satisfaction• High event readiness scores and positive client feedback• Reduction in dropout and last-minute replacement rates• Accurate, timely reporting across regional systemsQualifications• Strong organizational skills and the ability to manage multiple priorities in a fast-pacedenvironment• Excellent communication skills: you can work with nonprofit groups, venue partners, andinternal teams with equal ease• Comfort with data and reporting tools; experience with staffing or scheduling platforms aplus• A proactive problem-solver who takes initiative and follows through• Desire to grow into a regional operations leadership role• Willingness and ability to travel frequently within your region, including weekends andevent daysCompensation:Your compensation for this role will consist of:• Salary: $60,000 per year◦ Event Pay: You will be eligible for event pay for on-site work, compensated for theposition worked under our standard event-pay procedures.• Bonus Eligibility: The position is eligible for performance-based bonuses.• Benefits:◦ Company-paid travel for approved events and campus activations◦ Access to company systems and related software/tools◦ Paid time off◦ Eligibility for standard benefits, including health, vision, dental, and 401(k)