Kofax Administrator (Remote)

Overview SYSCOM, Inc. provides specialized information technology resources that possess the requisite skills and capabilities to deliver enterprise level solutions that help our client's achieve their objectives. At SYSCOM, we have a proven process that brings the best and brightest resources into our organization. Our teammates have excellent verbal and written communication skills as well as coordination and organization skills. The objective of our approach is to ensure a high level of customer satisfaction.SYSCOM is seeking an experiencedKofax Administratorto manage, configure, and support Kofax document capture and automation platforms (Kofax Capture, KTM). This role combines system administration, application support, workflow optimization, and security management. The ideal candidate will have7+ years of Kofax Administration experience (10+ preferred)and be astrong communicator, flexible team player, and self-starterwho can operate effectively in a remote environment.Work location: RemoteMinimum RequirementsSeven (7) years' experience with Kofax Capture & KTMWindows Server administrationThree (3) years of SQL Server experienceThree (3) years' experience with scripting (VBScript, C#, .NET concepts)Five (5) years of OCR/ICR and document management systems experienceStrong troubleshooting, analytical, and communication skillsExperience working with business users and developersFamiliarity with change management processesBachelors degree in Computer Science, Engineering, MIS or related fieldJob responsibilitiesSystem Administration & SupportInstall, configure, and maintain Kofax environments (Dev/Test/Prod)Monitor system performance, capacity, and availabilityPerform upgrades, patching, backups, and disaster recoveryWorkflow & ConfigurationConfigure capture workflows, batch classes, queues, and job profilesMaintain KTM projects (OCR, classification, extraction rules)Optimize recognition accuracy and processing efficiencyUser & Security ManagementManage users, roles, and permissionsEnforce security policies and integrate with Active DirectoryEnsure compliance with organizational and regulatory standardsTroubleshooting & OperationsMonitor logs, queues, and batch processingTroubleshoot workflow failures, OCR issues, and performance bottlenecksProvide Tier 2/3 support and coordinate vendor escalationsIntegration & Data ManagementSupport integrations with ERP (SAP, Oracle, Dynamics), ECM (SharePoint, FileNet, OnBase), and databases/web servicesMaintain export connectors and ensure data accuracy across systemsChange & DocumentationPromote configurations across environments and support releasesMaintain documentation, SOPs, and runbooksSupport audits and ensure traceability and complianceHighly Desired SkillsKofax TotalAgility and/or Kofax RPARPA bot management, scheduling, and monitoringExperience optimizing automation workflows and supporting AI/ML-based document processingHeadquartered in Baltimore, Maryland, SYSCOM, Inc. is a US-based company whose mission is to create and deliver the right technology solutions, by teaming with our customers to understand their business needs and empower them to achieve their goals. Since 1982, SYSCOM, Inc. has been providing enterprise-wide solutions for a variety of private and public sector clients.SYSCOM, Inc. is an equal opportunity employer.#J-18808-Ljbffr