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Senior Client Manager - Business Insurance
New Troy, MIMarch 25th, 2026
Client Specialist Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Client Specialist on the Business Insurance team, you'll work directly with the Account Director / Account Executive and be responsible for servicing, growing, and retaining an existing commercial book of business. This includes the ability to manage workload by processing daily servicing tasks. You will be responsible for assisting the team with marketing and placement of new & renewal commercial accounts. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelor's degree preferred. Minimum 1-3 years commercial insurance experience is preferred. Property/Casualty license or ability to attain preferred. Licensed Insurance Counselor license or ability to attain is required. Must be a self-starter, be able to work under extreme pressure, multi-task, be detailed and meet deadlines. Ability to work well with people, in a team environment, and to communicate effectively at all levels is required. Excellent verbal and written communication skills and a proven ability to establish relationships at all levels. Flexibility and creativity for developing innovative and customized business solutions. Strong analytical and problem-solving skills. High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, and Outlook preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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