Network Field Engineer

Scope of Work – Retail Store Device Health Check Field ServicesVisit assigned retail stores to perform scheduled device health checks.Inspect retail store devices, including Point-of-Sale (POS) systems, self-checkout equipment, printers, handheld scanners, and other store technology assets.Perform checklist-based device inspections and verify operational status.Use the Retail Device Diagnostic Tool (where applicable) to identify hardware and software issues.Perform basic onsite troubleshooting and remediation using standard procedures.Replace or support commonly used devices and accessories as required.Record all completed work, remediation actions, unresolved issues, and inventory usage.Capture detailed information for issues that cannot be resolved onsite and report them to the project team for further action.Maintain daily activity logs and accurate documentation for each store visit.Follow the approved store visit schedule and communicate any changes in advance.Coordinate with project teams and store personnel during onsite visits.Deliver professional onsite support while adhering to project standards and timelines.