Director of Investor Relations

Director Of Investor RelationsARC Multifamily Group is seeking a hands-on, execution-driven Director of Investor Relations to own and operate the full investor experience across ARC's multifamily funds and joint ventures as the platform scales to institutional-grade capital inflows (including a strategic partner targeting ~$100M per year). This is not a "delegator" or purely strategic role. This leader builds the machine, runs the machine, and is accountable for the outputs. You will personally drive investor reporting, LP communications, capital raise execution workflows, and IR systemswhile continuously improving quality, speed, and scalability. The CEO retains ownership of capital strategy, fundraising leadership, and key relationship management. This role ensures that everything investors receive is accurate, polished, timely, and institutional-grade. This is a high-accountability, high-standards role for someone who has operated inside sophisticated fund environments and knows how to run IR like a first-class operationnot a marketing function.Core Responsibilities1) Investor Reporting & Communications (Primary Responsibility)Personally own and drive the quarterly and annual investor reporting process end-to-endCoordinate inputs across Finance, Asset Management, Operations, and LegalDraft, assemble, QA, and deliver:Quarterly and annual investor letters (CEO-reviewed)Financial summaries and portfolio updatesDistribution noticesCapital account statementsFund and deal-level performance packagesEnsure:Institutional-quality accuracyConsistent formatting and messagingOn-time delivery with zero tolerance for errorsContinuously raise the bar on reporting quality, clarity, and professionalism2) LP Support & Day-to-Day Relationship ManagementServe as the primary point of contact for LPs on:Performance questionsDistributionsCapital callsCapital account questionsK-1 and tax document coordinationMaintain a white-glove service standard with fast, professional, accurate responsesTriage and escalate only truly strategic or sensitive issues to the CEOProactively anticipate investor questions and build solutions, templates, and FAQs to enhance the investor experience.3) Capital Raise Execution & Investor OnboardingOwn the operational execution of capital raises, including:Subscription processingInvestor onboarding workflowsDocument coordination with LegalFunding status trackingClosing checklists and confirmationsMaintain real-time visibility into:CommitmentsFunded amountsOpen itemsInvestor follow-upsPersonally ensure a professional experience for both new and repeat investorsHelp convert existing LPs into long-term repeat capital partners through flawless execution4) Investor Experience, Systems & Process BuildingOwn and continuously improve the investor portal experience (currently Appfolio)Create and maintain:Standardized reporting templatesCommunication workflowsInvestor FAQs and knowledge baseMaintain CRM and investor data integrity:Accurate contact dataCommitments trackingCommunication historySegmentation (HNW, strategic LPs, etc).Design processes that scale from hundreds of investors to institutional-scale capital.5) Cross-Functional Execution LeadershipAct as the execution hub between:Finance (financial accuracy, closes, K-1 timing)Asset Management (performance narratives, business plans)Legal/Compliance (subscriptions, disclosures, filings)Executive team (messaging and priorities)Drive internal deadlines to protect external investor commitmentsEnsure investors receive one consistent, high-quality ARC message at all timesWhat This Role IsA hands-on owner of investor reporting and communicationsA builder of systems and processes who also runs themA detail-obsessed executor with high standardsA single-threaded owner for the investor experienceQualificationsRequired58 years in investor relations, private equity, or real estate fundsProven track record of personally owning investor reporting and LP communicationsDeep comfort with:Financial statementsFund reportingCapital accountsDistributionsExceptional writing and communication skillsExtreme attention to detail and deadline disciplineKnown for getting things done, not just managing peopleHigh judgment, discretion, and ownership mindsetStrongly PreferredMultifamily or real estate private equity experienceHands-on experience with investor portals, CRMs, and reporting systemsWorking knowledge of fund structures, waterfalls, allocations, and K-1 processesExperience building IR processes from scratch or leveling up a growing platformSuccess in the First 12 Months Looks LikeClean, consistent investor communicationsZero missed reporting deadlinesZero material reporting errorsRepeatable IR workflows actually in useCEO materially freed from day-to-day LP operationsStrong investor feedback on professionalism and responsivenessARC viewed as institutional-grade in execution, not just in storyCompensation: $150,000.00 - $185,000.00 per year