Drop Technician
Description:
Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.
This role's primary responsibility is to install, maintain, and repair customer FTTX drops/NID’s. They will be responsible for maintaining inventory between technicians and warehouses throughout the territory. The Drop Technician will typically install aerial and/or buried service drop cabling, and network interface devices (NID) to customer homes and businesses.
Job Type: Full- time
Schedule: Fixed
Overtime: Yes
FLSA Status: Non-Exempt
Travel: Yes, within footprint
Requirements:
Highschool diploma required
Strong computer skills
Ability to use optical test equipment including fusion splicers and OTDRs
Ability to operate a forklifts, trenchers, plows, and bore machines
Safely operate a company vehicle
Strong communication skills
Initiative to work remotely with limited supervision
Strong leadership skills.Overtime outside of normal workday hours may be required
Able and willing to travel, and work nights/weekends
Able and willing to work outdoors and in inclement weather conditions
Physically able to lift 100 pounds
Responsibilities
Surveying the work area to assess possible obstructions (water, gas, etc)
Make contact with customers before starting any work
Understanding of 811 paint marks
Installing FTTX drops to customer homes and businesses
Assures customer services are restored after trouble ticket dispatch
Understanding Conexon builds mapping
Operate machinery including trenching, plowing, and bore equipment for burying cable
Assigning equipment and material to warehouses, technicians, and customers
Assuring proper inventory is maintained at each project location
Documenting assignment of inventory within inventory system
It is our responsibility as a company to meet timelines that we as a company may fall behind on. Some weekends may be required to meet these timelines
Track footage and materials used per job.
Understanding to report to management and the owner of the property when any kind of damage occurs
Following Conexon’s vehicle policies and guidelines
Keeping up with vehicle/equipment maintenance and cleanliness
Understanding of restoration work which will include but not limited to yards, houses, and other personal property of the customers
Taking photos to document work site covering all areas
Responding to coordinators and dispatch in a timely manner when they reach out
Understanding of pole/strand drop attachments
Other duties as assigned by management
Physical Requirements
Ability to sit or stand for extended periods
Ability to walk long distances on a regular basis
Ability to lift and/or carry objects weighing up to 100 pounds
Ability to bend stoop kneel Crouch or reach as required by job tasks etc.
Normal office conditions
Standard Company Benefits Include:
Three (3) weeks of paid time off
Comprehensive benefits package, including health, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
Retirement benefits
Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.