Full-Time Teller I (Merchant)
This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/13563764\*Role\*Under general supervision of a front-line supervisor, this positionprovides service to bank customers regarding\daily transactions, including receipt and payment of cash, answeringinquiries, processing checks and deposits\and referring customers for appropriate services.\*Essential Functions & Responsibilities\* Provides account services to customers by receiving deposits andloan payments; cashing\checks; issuing withdrawals; recording night and mail deposits;selling cashier\'s checks;\answering questions in person, via drive thru, by telephone, email,or letter; and adhering to bank\policies and procedures. Promotes bank products by answering inquires; informing customers ofnew services and\product promotions; ascertaining customers\' needs; and directingcustomers to the appropriate\representative. Provides effective customer service by answering customer questions;investigating and\correcting errors independently or by consulting with a supervisor. Reconciles cash drawer by comparing drawer totals to computer proofsheets; maintaining an\accurate supply of cash and coin. Balances cash drawer within tenminutes with no more than\five unfound errors each month and total offages should not exceed\$100 (long or short) in a onemonth\period. Greets bank customers, opens safe deposit boxes and utilizes banksoftware program to assist\customers. Complies with bank operations and security policies and proceduresby participating in\various dual-control functions. Maintains customer confidentiality and protects bank operations byguarding customers\personal and account information; being vigilant regarding potentialinformation security threats Develops and maintains an in-depth knowledge of current bankproducts and services, as well\as corresponding bank policies, procedures, and processes, bycompleting assigned training;\stays current on regulations affecting bank products and services. Maintains a professional appearance and work area; dressing inaccordance with bank dress\code; keeping work area stocked with required supplies; organizingworkspace for efficiency and\appearance; reporting malfunctions of computers and other equipment. Represents bank in various community, civic, and communityreinvestment functions to\further enhance the banks image and develop additional business. Contributes to a team effort by completing other duties as neededand/or assigned. Other duties may be assigned