Technical Support Engineer

Technical Support EngineerWashington, DC | Full-Time | Onsite | $100,000–$115,000We’re partnering with a well-established professional services organization seeking a Technical Support Engineer to provide exceptional end-user support in a fast-paced corporate environment.This is an excellent opportunity for someone who enjoys solving technical problems while delivering a high level of customer service to a professional user base. You’ll support a mix of Windows and Mac devices, Microsoft 365 technologies, and endpoint management tools while working closely with a collaborative IT team.ResponsibilitiesProvide desktop and end-user support for hardware, software, and Microsoft 365Configure and deploy Windows and Mac laptopsTroubleshoot hardware, peripherals, printers, and mobile devicesSupport user onboarding, equipment provisioning, and account administrationDocument issues and collaborate with teammates to ensure timely resolutionDeliver a professional, customer-focused support experienceQualifications4–5+ years of desktop or technical support experienceExperience supporting Microsoft 365 environmentsFamiliarity with Windows, macOS, Azure/Entra ID, Intune, or similar endpoint management platformsStrong communication and customer service skillsExperience in a professional services, consulting, legal, financial services, or corporate environment is a plusWhy Join?Stable, well-respected organizationCollaborative IT team with opportunities to growExcellent benefits and generous paid time offCompetitive salary of $90,000–$115,000Full-time onsite in Washington, DC