Technical Support Engineer
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Technical Support Engineer Washington, DC | Full-Time | Onsite | $100,000–$115,000We’re partnering with a well-established professional services organization seeking a Technical Support Engineer to provide exceptional end-user support in a fast-paced corporate environment. This is an excellent opportunity for someone who enjoys solving technical problems while delivering a high level of customer service to a professional user base. You’ll support a mix of Windows and Mac devices, Microsoft 365 technologies, and endpoint management tools while working closely with a collaborative IT team.
Responsibilities:
- Provide desktop and end-user support for hardware, software, and Microsoft 365 Configure and deploy Windows and Mac laptops
- Troubleshoot hardware, peripherals, printers, and mobile devices
- Support user onboarding, equipment provisioning, and account administration
- Document issues and collaborate with teammates to ensure timely resolution
- Deliver a professional, customer-focused support experience
- Qualifications4–5+ years of desktop or technical support experience
- Experience supporting Microsoft 365 environments
- Familiarity with Windows, macOS, Azure/Entra ID, Intune, or similar endpoint management platforms
- Strong communication and customer service skills
- Experience in a professional services, consulting, legal, financial services, or corporate environment is a plus
Why Join?
- Stable, well-respected organization
- Collaborative IT team with opportunities to grow
- Excellent benefits and generous paid time off
- Competitive salary of $90,000–$115,000 Full-time onsite in Washington, DC