Analyst, Client Technologies

Analyst Client TechnologiesTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Analyst Client Technologies located in Batam, Indonesia. What a typical day looks like: Diligently manage and coordinate all aspects of projects assigned to ensure proper design and solution. Participate in strategic planning and development of the enterprise architecture. Define, design, implement and holds up infrastructure & application solutions. Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems. Ensure knowledge pertaining to new implementations and technologies are adequately divided into the team. Ensure adequate monitoring and controls are in place to ensure stability of the solutions, Service-Now incidents and Baan. Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams. Adherence to Service level acceptance accord with the Business. Ensure timely reviews with stakeholders. Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures. Ensure minimum 'MTTR (Mean time to Repair)' while fixing problems. Follow-up with proper root cause investigation, corrective & preventive actions with an aim to increase 'MTBF (Mean time between failures)'. Ensure compliance of the systems w.r.t security and compliance requirements. Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Make final resolutions on administrative or operational matters and ensure operations' effective achievement of goals. Review goals to set on success of operation, involved developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect. Establish and assure adherence to budgets, schedules, work plans and performance requirements. Work with EIS to hold up the team in order to ensure the knowledgebase built and managed as well as the team who holds up is trained on new and updated solutions. The experience we're looking to add to our team: Typically requires a Bachelor's degree or equivalent experience and training, Computer, engineering or administrative or equivalent. Typically requires a minimum of 4 years of related experience. Demonstrates advanced functional and technical skills and basic people and/or process management skills. Demonstrates advanced/ thorough knowledge of the function and Flex business. Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and comprehension of connections of such processes at the site What you'll receive for the great work you provide: Medical benefits, dental, vision Life Insurance Paid Time Off Performance Bonus Job Category: IT Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).