Technical Customer Executive

DescriptionHomeSearch JobsJob DescriptionTechnical Customer ExecutiveContract: Newtown Square, Pennsylvania, USSalary Range: 30.00 - 32.00 | Per HourJob Code: 368782End Date: 2026-05-20Days Left: 28 days, 4 hours leftApplyClient: Software providerJob Title: Customer Renewals Executive / Contract Renewals ExecutiveDuration: 12 Months (Extension and Conversion will be based on performance)Location: Newtown Square, PA 19073 - HybridPay Rate: ($30-$32.60) hourlyRequired Qualifications:Strong communication skills (written and verbal)Good problem-solving and organizational abilitiesAbility to work in a fast-paced, cross-functional environmentBasic proficiency in MS Office (Excel, Word, Outlook)Comfortable using web-based tools and systemsBachelor's degree preferred but not mandatoryPreferred Qualifications:Exposure to customer service, sales, or account management rolesKnowledge of SaaS or enterprise software environmentsAdditional language skills (e.g., German, French, Spanish) are a plusKey Responsibilities:Manage end-to-end customer contract renewals in partnership with account teamsEngage with customers to negotiate commercial terms and support renewal discussionsAct as a primary point of contact for renewal-related communicationCoordinate with internal teams (Sales, Legal, Finance) to ensure timely deal executionSupport customers through product transitions, including end-of-life (EOL) or sunset productsMaintain accurate records and updates in CRM systemsIdentify opportunities for revenue retention and account growthEnsure a smooth and positive customer experience throughout the renewal lifecycle.Benefits:The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).Job RequirementContractNegotiationRenewalCustomerDealSaasSoftwareSubscription Reach Out to a RecruiterRecruiterEmailPhoneMradul Khampariyamradul.khampariya@collabera.com8139371148