Collections Manager

Position Title: Collections ManagerLocation: New York, NY (Hybrid, 3 days in Midtown NYC)Overview A leading global law firm is seeking a Collections Manager to oversee day-to-day collections operations and lead a team of supervisors and collectors. This role partners closely with attorneys and finance teams to drive cash flow, reduce aging, and improve overall revenue performance.Key ResponsibilitiesManage collections across assigned portfolios, ensuring timely follow-up on outstanding AROversee AR operations and cash application, including accuracy, reporting, and issue resolutionLead and develop a team (including supervisors), setting priorities and monitoring performanceHandle escalations on complex or sensitive collection mattersPartner with attorneys, billing, and finance teams to resolve disputes and improve collections outcomesDrive process improvements to enhance efficiency and reduce agingQualifications7+ years of legal or professional services collections experiencePrior experience managing teams and overseeing workflowsStrong knowledge of billing, AR, and collections processesExperience with systems such as Aderant or similar preferredAbility to manage high-volume, deadline-driven work