Parts/Warranty Coordinator (446J)[238]

POSITION TITLE: Parts/Warranty CoordinatorJOB CODE: 446JDIVISION: Technology ServicesSALARY SCHEDULE: Technology ServicesDEPARTMENT: Infrastructure ServicesWORKDAYS: 238REPORTS TO: Infrastructure Network Team LeadPAY GRADE: Rank J (NT10)FLSA: ExemptPAY FREQUENCY: MonthlyPRIMARY FUNCTION: Assists with the daily operations and provides general support to the IT organization; serves as the initial contact with vendors for warranty repair for printers and non-NMLI related gear; manages the storage, inventory, and distribution of parts for Technology Services; produces inventory status reports.RequirementsEducational Level: Associate degree in Computer Science, Information Systems, or other related field, or equivalent experience (2 years similar work level experience = 1 year of college) A combination of experience and education may be used to meet degree requirement; however, the work experience years used to qualify for the Degree requirement cannot be used to meet the work requirement.Certification/License Required: None requiredExperience: 2 years' experience with managing parts/warranty/vendor relationsPhysical Activities: Routine physical activities that are required to fulfill job responsibilitiesKnowledge, Skills, & Abilities: Written and oral communicationThe Board of Education and the Superintendent may accept alternatives to some of the above requirements.Essential DutiesDemonstrates prompt and regular attendance.Serves as the initial contact with vendors for warranty repair for printers and non-NMLI related network gear.Manages the storage, inventory, and distribution of parts for Technology Services.Produces inventory reports.Assists with repair work on laptops, printers, and other gear as needed.Ensures Technology Services vehicles adherence to maintenance schedules.Receives, logs, monitors, and processes trouble tickets within approved guidelines and timelines.Performs other duties as assigned by appropriate administrator.Access Salary Schedules