Data Engineer

Role : Data Engineer Location: SFO, CA Duration: Long Term JD: • Use a combination of data engineering, science and analytics skills to build the business insights platform across Trust Policy & Programs org (backend automation to frontend insights, ranging from minor analysis to complex user behavior models). • Perform data modeling of the various entities involved Trust like customers, hosts, cases, agents etc. using modern data modeling tools and frameworks • Devise business metric frameworks and optimization models to make optimal business decisions while minimizing risk • Blend external and internal data insights to identify customer pain points and behavior in the context of trust • Influence data-driven decisions cross global sites and business verticals in day-to-day via business reviews, self-serve portal, planning scorecards, and impact analyses among others • Experiment with new policy / product features to deter and mitigate risk • Conduct deep-dive data science based analysis into various operational problem areas like policy incubation, enforcement efficacy, prevalence, efficiency, agent tooling, agent staffing & optimization, and agent quality & efficiency to identify and solve for operational bottlenecks • Build machine learning models to optimize the effectiveness of manual review by agents, and to detect, prevent & mitigate high risk activities and fraud Thanks & Regards... G Naveen Kumar Email : GavvalaN@suryasys.com Desk : 215-344-2345 Surya Systems, Inc 120 E Uwchlan Avenue Suite 203 Exton, PA 19341 WWW.SURYASYS.COM