Program Manager

What You'll Do: Accountable for overall successful program delivery Liaison with Client stakeholder/leadership to manage expectations, handle contractual obligations and execute steering committee discussions Drive the regular review of program/project status review & client communication Manage project team (onsite/offshore), handle capacity planning, onboarding/offboarding Manage risks and operational KPI for project engagement – schedule, quality, cost budget Drive the regular review of program & project status review meetings with Client Project sponsor and leadership Manage client relationship, project priorities, track progress and risk mitigation. Work closely with business/product owner to plan scope, business drivers and prepare relevant plan, resources ready for executing delivery. Will serve as First escalation point for all issues. Ensure quick resolution, coming up with proactive mitigation plan to minimize disruption. Establish guard rails for project delivery KPI - schedule, quality, budget Coordinate with BA to drive requirement analysis, solution assessment, prepare solution mockup, and identify opportunities for optimization and value-add solution improvements Collaborate with architect to drive solution design, prepare project plan, identify dependencies, drive scrum/team meetings Establish guardrails for strong governance and implement the best practices, Review Templates and KPIs Schedule and facilitate team meetings (including demos, sprint / release planning, grooming, deployment meetings, technical discussions, issues/resolution meetings, retrospective etc.) Undertake full responsibility work delivery meeting quality, schedule and cost expectations. Review project deliverables, ensure quality and completeness. Manage large, distributed team (onsite/offshore), track team member performance and enable required measure to mentor and improvise while maintain positive team relationship. * Expertise You'll Bring: Overall 10+ years’ experience working leading large solution delivery programs in Retail brokerage, investment trading domain. Experience working with large enterprise, ability to navigate through ambiguous requirements, handle client negotiation and manage expectations. Strong experience working with JIRA and Confluence, driving agile program while managing schedule and cost Excellent Oral communication and soft skills – ability to engage with business and technical stakeholder to effectively communicate ideas, understand business expectation and front end to clarify any questions. Good experience with SQL – be able to quickly write queries for perform data analysis. Experience leading business analysis or leading large BPM project implementation Experience handling large, distributed (offshore/onsite) teams Experience with BPM solutions such as Appian or Pega. Knowledge of Investment banking and Trading domain. Business and Data Analysis experience in combination. Project management certification (PMP / Prince2) Excellent Communication, negotiation and presentation skills Excellent Analytical skills Excellent People Management and client handling Job Type: Contract Pay: $56.51 - $65.00 per hour Schedule: 8 hour shift Experience: Program management: 10 years (Required) SQL: 10 years (Required) Business Process Management (BPM) Solutions: 10 years (Required) client handling: 10 years (Required) License/Certification: PMP (Required) PRINCE2 Certification (Required) Ability to Relocate: Austin, TX 78701: Relocate before starting work (Required) Work Location: In person