Technical Business Systems Analyst

Payrate$34.00 - $35.00/hrResponsibilitiesMonitor equipment through client Marine Digital Tools.Review equipment alerts.Act on alerts with Technical Lead, CORE Manager, Fleet Manager, and customers.Provide comments on actions.Cross-reference digital tools while troubleshooting.Provide technical information to customers, Fleet Managers, and dealer's for service with trouble calls.Document issues and status through the Salesforce Platform.Communicate noted issues to customers through the Salesforce Platform.Required SkillsKnowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes.Working knowledge and mechanical skill set including the use of hand tools and measuring tools.Knowledge of products.Ability to collaborate with different teams.Strong analytical skills.Education & Experience Required2–4 years working on machinery such as combustion engines, hydraulic systems, or pneumatic devices, or 2–4 years working with analytical data, utilizing quantitative analysis, preferably in data science or engineering.Degree requirement: High School Diploma, GED or Equivalent.Soft SkillsStrong corporate behavior as this role is customer facing.Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.Ability to work independently and manage one's time.Knowledge of computer software, such as Visual Basic, Java, SQL, etc.Pay TransparencyThe typical base pay for this role across the U.S. is $34.00 – $35.00/hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent-care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.J-18808-Ljbffr