Lead Application Support Engineer
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A company is looking for a Lead Application Support Engineer to join their team and assist users in various engineering industries.
Key Responsibilities
Provide excellent, proactive customer service to customers
Advise the development team with QA testing during product releases
Develop and maintain customer-facing documentation and training materials
Required Qualifications
Master's degree in Engineering or related science field
5+ years' experience using GoldSim software
Advanced knowledge of Monte Carlo methods and basic statistical analysis
Domain knowledge in core industries such as mining or environmental management
Analytical approach to troubleshooting and problem-solving