Bilingual Spanish Collections Associate

A company is looking for a Spanish Collections Associate to assist customers with payment issues and create manageable repayment plans. Key ResponsibilitiesContact customers to arrange account updates and resolve outstanding balances while adhering to internal policies and regulations Build rapport with customers and collaborate to develop realistic solutions for bringing accounts current Investigate and track consumer information, maintaining accurate documentation of all customer interactions and collection effortsRequired QualificationsHigh School Diploma or GED 1+ years of experience in collections, call center, or sales Bilingual candidates must pass a bilingual assessment (English/Spanish) if applicable 2+ years of experience in collections, call center, or sales is preferred