Senior Consultant | Network | Contact Center Telephony

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.Description: POC: Brenda" Job title: Senior Consultant" Duration of the project: 3-6 months" Work Location with Zip code: Arlington, TX- 76010" Please confirm if this would be onsite from day one OR Initial remote for 2-3 months and then expecting candidate to work from office OR 100% Remote: hybrid" Is this an 100% remote role? No, hybrid" Vendor Rate Range (min to max rate you can offer): ***-***/hr" Do you have budget approved for this request? ECMS budget approved" Minimum years of experience required: 8-10 years" Would you require the candidates to meet you for in person interview? Video conf call" Is Skype/WebEx interview, OK? Yes" Please Confirm Must Have Skills (TOP 3 SKILLS)Contact Center Telephony, IVRAmazon Connect, LEXPython, Lambda, Integrations" Please provide a Detailed Job Description. (Word Document if any).Proven expertise in Contact Center TelephonyIVR Amazon ConnectPythonLambda.Strong experience in AWS platformHandson skills in coding, migration, integration with other apps, troubleshooting and fixing issues.Handson skills in coding, migration, integration with other apps, troubleshooting and fixing issues.Collect and analyze requirementsExperience in managing change across large contact center environments.