Transportation Dispatcher

Since 1936, Easterseals New Hampshire has provided exceptional services to ensure we change the way the world defines and views disability by making profound, positive differences in people’s lives every day. Easterseals NH services include early childhood centers of excellence, medical rehabilitation, camping and recreation, vocational services, senior services, substance use treatment, adult day programs, community-based services, individual service options, transportation services, residential service options, and veterans services. We are searching for a part time Dispatcher in our Special Transit Services office to provide excellent service to our drivers and customers while answering multiple telephone lines. Essential Responsibilities: Communicate by using phones and tablets with drivers and customers regarding trip schedules and clients. Refer messages and calls in a timely manner to the proper personnel. Collaborate with other dispatchers regarding fleet operation. Maintain accurate dispatch reports as directed by STS management. Operate dispatch software to communicate with the garage, management staff, local community and schools. Oversee driver production records, schedules and logs, assuring that all fleet records are turned in. Summarize and report information as required by STS management. Assist in the coordination of routine vehicle maintenance. Qualifications: Ability to assist in the operation of a special needs transportation system Well organized with good telephone communication skills Excellent customer service skills Administrative and computer operation skills, including the ability to multi-task Bilingual skills a plus Hours: Monday – Friday 6:00 AM – 12:30 PM Compensation: $18.50 hourly What’s in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including: Medical, Dental, Vision, Life & Disability Paid Time Off (PTO) begins accruing on your first day! 10 Paid Holidays – includes a Floating Holiday of your choice 403 (b) Employer Match – up to a maximum of 3% Tuition Reimbursement after one year of employment Federal student loan forgiveness eligibility and student loan repayment for qualifying positions Employee Discounts Wellness Programs: Health coaching, on-site and remote nutritional counseling services, remote and on-site fitness classes, reimbursement programs for weight loss & tobacco cessation All Employees of Easterseals NH are now eligible for DailyPay, a new optional benefit that allows you to access your pay whenever you need it. We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business. To learn more about this role, please click on the blue “Apply Now” button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Racheal: www.calendly.com/eastersealsnh-racheal/15min Difficulty submitting your application or scheduling time to chat? Contact Racheal at 603-461-9086 or rboyer@eastersealsnh.org. EOE #INDRB