Customer Service Representative - 2012

Customer Service RepresentativeUnder the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.Responsibilities of the Customer Service Representative include but are not limited to:Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling order to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsQualifications of the Customer Service Representative include but are not limited to:2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferredExcellent communication skillsShould be enthusiastic and able to work independentlyMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredAdditional Information:Physical Demand: N/AWorking Conditions: Office EnvironmentTraining/Certifications: N/AShift Time/Overtime: Monday-Friday, 8:00am-5:00pmTravel: Travel may be required to attend training or educational events aimed at expanding knowledge.Education: High School Diploma requiredLocation: USA:IN:EvansvilleMinimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V