Salesforce Lead - Production Support

A company is looking for a Salesforce Lead for Production Support. Key Responsibilities Act as the primary technical escalation for Salesforce production issues (P1/P2) Lead incident triage, troubleshooting, and root cause analysis Identify trends in support tickets and drive platform improvements Required Qualifications 8+ years of Salesforce experience, including production support Strong hands-on experience with Apex, LWC, Flows, and Salesforce security Experience supporting integrations and enterprise Salesforce environments Proven ability to lead incident triage and Root Cause Analysis efforts Salesforce Administrator or Developer certification preferred