Medical Unit Receptionist - Med/Surg Nights

What We OfferNight owls, this one’s for you! Join our Med/Surg 1 team as the steady, reassuring presence that keeps the unit flowing after hours. As our Night Shift Medical Unit Receptionist, you’ll support patients, families, and clinical staff during the quieter—but still critical—overnight hours. If you thrive in a calm environment, love helping others, and enjoy being the backbone of nighttime operations, you’ll fit right in.Location: Novant Health Scott’s Hill Medical CenterDepartment: Med/SurgSchedule: Full-Time, 7:00 pm - 7:00 amStep into a role where your smile, your organization skills, and your calm presence make all the difference. As a Medical Unit Receptionist, you’re the friendly face and steady voice that keeps our unit running smoothly. You’ll welcome patients and families, support our clinical team, and help create the remarkable experience Novant Health is known for.This is the perfect fit for someone who loves being the go‑to person, thrives in a fast-paced environment, and enjoys making each day (or night!) a little brighter for the people around them.What You'll DoGreet patients, families, and visitors with warmth and professionalismKeep communication flowing—phones, call lights, messages, you name itSupport nurses and providers with essential clerical tasksHelp coordinate admissions, discharges, and patient updatesKeep the unit organized, stocked, and running like a well-oiled machineUse our First Do No Harm safety behaviors to support a safe, reliable environmentWhat We're Looking ForEducation: High school diploma required.Experience: One year experience in healthcare preferred.Licensure/certification/registration: NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units. Required.Additional skills preferred: Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.Why Choose Novant Health?At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.Job Opening ID 151885