Asset Order Management Coordinator I

Working Location: MINNESOTA, BROOKLYN PARK Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. ? ? ? Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. ? Our five Core Values empower us to achieve Our Purpose Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus: https://www.olympusamerica.com/careers . Job Description In Asset Management, we support Olympus' core values. Working in a team environment, we demonstrate "Unity" to achieve our goals. Performing job duties with "Integrity" following defined guidelines and compliance regulations. Agility to multi-task and change directions with each stakeholder interaction, while showing "empathy" to our internal and external customers. Our goal is to conduct ourselves to a high standard, holding Olympus' core values as our backbone. Coordinator will oversee the processing and fulfilment of consignment event orders, communicate updates, and respond promptly to the consignment owner inquiries. The individual will provide an exceptional level of support by monitoring the orders and requests accurately and efficiently to the satisfaction of our sales and marketing employees. They will provide basic system support to the sales team as it pertains to Asset Mgmt.'s Order Management team and reinforce company compliance requirements while escalating non-conformities, as needed, to management and the Compliance Department. Job Duties Provide an exceptional level of support by answering "inbound" calls and emails, quickly and efficiently to achieve the most optimal level of satisfaction to our field employees. Primary point of contact for sales and marketing employees to support their daily activities. Provide basic support on asset tracking systems and documentation in accordance with policies. Meet established timely responses of order inquiries to include but not limited to: status of orders, product availability, delivery and tracking information. Manage order requests, allocation, and release to ensure a timely and accurate delivery. Provide ongoing education to Sales Representatives regarding compliance guidelines, reporting, and dashboards. Work with department liaison to ensure asset availability to fulfilment requests. Run and execute daily reports as assigned by management. Perform other related duties and/or work as assigned. Job Qualifications Required: High School Diploma or equivalent required; Associates Degree preferred. Minimum 2 years business/sales support customer service and/or related work experience. Basic knowledge of Microsoft Office environment. Ability to handle stressful situations in a fast-paced environment. Displays effective troubleshooting and problem-solving skills. Ability to work independently and meet deadlines as required. Oral and written communication skills to utilize across all departments and levels. Why join Olympus? We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. Equitable Offerings you can count on: Competitive salaries, annual bonus and 401(k)* with company match Comprehensive medical, dental, vision coverage effective on start date 24/7 Employee Assistance Program Free live and on-demand Wellbeing Programs Generous Paid Vacation and Sick Time Paid Parental Leave and Adoption Assistance* 12 Paid Holidays On-Site Child Daycare, Café, Fitness Center** Connected Culture you can embrace: Work-life integrated culture that supports an employee centric mindset Offers onsite, hybrid and field work environments Paid volunteering and charitable donation/match programs Employee Resource Groups Dedicated Training Resources and Learning & Development Programs Paid Educational Assistance *US Only **Center Valley, PA and Westborough, MA Are you ready to be a part of our team? Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks . The anticipated base pay range for this full-time position in this location is $24.47 - $32.53 / hour, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications. At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com . You Belong at Olympus We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787). Let's realize your potential, together. It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. Posting Notes: || United States (US) || Minnesota (US-MN) || Brooklyn Park || Commercial Operations