Lead Wine Tasting Associate

Benefits:Company partiesEmployee discountsFlexible scheduleTraining & developmentLocation: Michigan City, INPosition Type: Part-Time / Full-Time (based on availability)At Shady Creek Winery, our Leads set the tone for the entire guest experience. They are the go-to support for the Front of House team, the problem-solvers on the floor, and the leaders who ensure everything runs smoothly from open to close.We're looking for a confident, service-driven leader who can guide the team, support operations, and step in wherever needed—all while maintaining a warm and welcoming guest experience.What You'll DoWork alongside the General Manager to serve as a point person for Front of House operations during each shift.Support and guide Hosts, Support Staff, and Wine Tasting AssociatesStep into any role (host stand, bar, floor, retail) as neededHandle guest concerns professionally and resolve issues in the momentMaintain strong communication with managers and the team throughout the shiftOversee opening and closing responsibilities, ensuring standards are metMonitor cleanliness, organization, and overall presentation of the wineryHelp uphold service standards and reinforce training expectations What We're Looking ForPrevious experience in hospitality or a leadership role preferredStrong communication and decision-making skillsAbility to stay calm, confident, and solutions-focused in a fast-paced environmentNatural leadership presence—team members look to you for directionStrong understanding of guest experience and service flowFlexible, team-first mindset with willingness to jump in anywhereAvailability on weekends and holidays Why You'll Love It HereA dynamic, fast-paced winery environmentOpportunity to grow into higher leadership rolesA collaborative team culture that values strong leadershipThe ability to make a direct impact on both guest and team experience Compensation$14/hour base pay + tipsTypical total earnings range from $20–$30+/hourOur Ideal CandidateYou're someone who leads by example. You notice what's happening on the floor before anyone says it, step in without hesitation, and support your team in a way that builds confidence and consistency. You understand that great leadership creates great guest experiences.