Client Advisor - Keyholder

Company DescriptionETRO is a renowned Italian luxury brand established in 1968, celebrated for its exceptional craftsmanship and creative designs. With its roots in producing high-quality fabrics, ETRO expanded into lifestyle offerings, including leather goods, home accessories, perfumes, and ready-to-wear collections. Known for its iconic Paisley motif and unique prints, the brand combines tradition and innovation to create timeless, sophisticated products. ETRO continues to be a globally recognized symbol of elegance and artistic expression.Role DescriptionThis is a full-time, on-site role for a Client Advisor - Keyholder at ETRO located in Dallas, NorthPark Center. The Client Advisor - Keyholder will be responsible for delivering excellent customer service by building lasting relationships with clients and providing detailed product knowledge. Duties include supporting daily store operations, overseeing inventory management, opening and closing the store, and assisting with sales strategy execution to drive revenue growth while ensuring adherence to brand guidelines and standards.QualificationsCustomer relationship management, communication, and interpersonal skillsAbility to provide detailed product knowledge and convey the brand's heritage and valuesLeadership and team coordination skills, with experience in keyholder or supervisory rolesSales acumen and ability to achieve and exceed individual and team sales targetsStrong organizational and operational skills, including inventory management and store operationsProficiency in using retail management systems and point-of-sale (POS) softwareEnthusiasm for fashion, luxury retail, and ETRO’s brand identityFlexibility to work retail hours, including weekends, holidays, and special eventsPrevious experience in a luxury retail environment is preferredBilingual or multilingual candidates are encouraged to apply