Customer Service Rep. / Sales Assistant
JOB DESCRIPTION
*** CUSTOMER SERVICE REP. / Sales Assistant ***
COME AND JOIN OUR TEAM AT SCIMETRICS LIMITED CORP. IN WELLINGTON COLORADO!
WHO WE ARE: We are a family-owned company who values each employee and provides opportunities for growth and development.
Scimetrics manufactures quality products (https://kaputproducts.com) that eliminate rodents and other pest problems while minimizing risk to humans, pets and wildlife. We are committed to continuing research and development of new products, and growing our business with quality, integrity and sustainability.
WHY YOU SHOULD JOIN OUR TEAM:
Casual, friendly and fun work environment
We value employee input to achieve continuous improvement
Work Hours 8 am – 4:30 pm, no evenings or weekends
Competitive pay: Starting range $19-$21 (based on experience), with room to grow
Medical, Dental, and Vision insurance
PTO: Vacation and Sick Time
Retirement Plan: 401K (SIMPLE Plan) with company match
YOUR RESPONSIBILITIES INCLUDE:
Taking customer phone calls to answer product questions, directing customer inquiries to appropriate staff, and process order documentation
Use Excel to generate and manipulate sales data for reports
Research, coordinate and assist with tradeshows
Prepare and coordinate sales literature, advertising and sales presentations
Assist with customer surveys
Research industry specific marketing and advertising opportunities
Maintain, monitor, and update company’s website and social media sites
Update and maintain information in systems and files
Support other departments & company wide initiatives
YOUR QUALIFICATION AND EXPERIENCE INCLUDE:
Customer service experience - phones and/or in person
At least 1 year of experience working in an office setting
Experience working with Excel spreadsheets (entering and sorting data as well as creating spreadsheets)
Ability to multi-task, organize and problem solve
Customer service driven with excellent interpersonal and communication skills
Outgoing, assertive personality and positive attitude
Ability to work under pressure to meet deadlines
Strong computer skills with proficiency in Microsoft Word, Excel, PowerPoint and Adobe Programs
A background in farming, ranching, agriculture would be helpful. Please mention that in your resume
Be a team player: on occasion, assist with other duties outside your job role
The person hired for this position will receive extensive training on all our products and procedures, but we need someone with the qualifications and experience listed above to facilitate a quick and easy transition into the position.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are competent working with Excel spreadsheets
Experience:
Customer service: 1 year (Required)
Work Location: In person