KidStrong General Manager Cedar Rapids
Responsive recruiterBenefits401(k)Bonus based on performanceDental insuranceHealth insuranceTraining & developmentKidStrong General Manager - Cedar RapidsKidstrong is coming to Cedar Rapids! We are looking for an engaging, high-energy General Manager to drive membership sales efforts and community outreach and foster a culture of learning and development for the coaches and the families that attend the center. This person must have the ability to multi-task, manage client and staff concerns and be a self-starter. KidStrong General Managers are the leaders of the center - focused on driving business to the center, building the culture, developing and training the coaching team while focusing on delivering an exceptional experience for kids and families.The General manager will supervise the Assistant General Manager, Lead Coach, and coaches and work closely with the Area Developer, KidStrong network and Headquarters.ResponsibilitiesCENTER OPERATIONSUnderstand the center’s KPIs and financials to make informed and responsible business decisionsBuild and maintain relationships with families and provide exceptional customer serviceOversee center-level initiatives i.e. training, brand consistency, etc.Daily, Weekly, and Monthly cleaning and maintenance of the center - Ability to delegate center tasksTypical schedule includes 4 weekday and 1 weekend shifts based on needs of the centerSet and communicate coach schedulesSALESMaintain flawless lead management by conducting call drives to new and existing leadsResponsible for sales as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event bookingSchedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitabilitySource and attend local events to increase brand awareness, drive incremental leads and membershipsLEADERSHIPFoster a coaching cultureContinuously assess and document Coaches based on the KidStrong Coach DNA profile and class qualityRecruit, screen, interview, onboard, manage, train, and evaluate coaching candidatesEnsure candidates complete all paperwork to comply with company policy and lawLead coaching candidates through the training process and required evaluationsManage and support the ongoing professional development of staff through LearnUponLead Center level staff meetings focused on culture, development, product, and performanceAttend weekly leadership meetingsCOACHINGCoach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character developmentCreate positive interactions with students and families before, during, and after classUnderstand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate itUse the KS Coaches App to record and provide data (attendance, awards, etc.).Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weightApproximately 3-5 coaching hours per weekSkills/QualificationsAn athletic and/or coaching background with experience working with or coaching kids - a passion for working with children is non-negotiable!Achieve Coach Certification through the HQ Training and Certification teamComplete required training through LearnUponComfortable speaking to parents/guardians regarding a variety of topicsPrior experience as a pediatric OT/PT is a plus, but not requiredPrevious experience in management is requiredPrevious experience with Slack, Google, ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferredIntermediate knowledge of physiology, exercise techniques, and body mechanics CPR certifiedThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.Compensation: $55,000.00 - $65,000.00 per yearKidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.Our People Want to work with great people Want personal and professional growth Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.