Senior Solution Designer (UX / Product / Process)

CompassX is a boutique business and technology consulting firm. We help Fortune 500 and high-growth clients deliver their most strategic initiatives, from enterprise transformations to digital and data-driven projects. With over 15 years of proven results, we’ve expanded across industries including financial services, pharmaceuticals, aerospace, consumer products, and quick service restaurants.We are honored to be recognized as a three-time winner of Consulting Magazine’s Best Boutique Firms to Work For, and previously recognized as a “Best Place to Work” in Southern California and one of INC.’s 5000 fastest-growing private companies in the U.S.We are seeking a Solution Designer who acts as the "human-centered structurer of complexity."You are the first line of discovery, responsible for taking messy, fragmented business requirements and transforming them into structured, implementation-ready artifacts. You aren't just making things look good — you are building the blueprint for the future of operational efficiency.In this role, you will lead the charge in mapping journeys and designing intuitive workflows in Figma Make. You will sit at the intersection of UX and business logic, ensuring that every design you produce is technically viable and ready for downstream ingestion into our AI tools. This is for the analytical thinker who loves to simplify the complex and lead clients through the fog of transformation.This is a remote first role but will require travel on a monthly basis to Columbus Ohio. What You'll DoLead cross-functional discovery workshops and conduct deep-dive stakeholder interviewsConduct user research and synthesize findings into structured lifecycle and workflow modelsIdentify process gaps, inefficiencies, and breakdowns to propose innovative solutionsDesign operational workflows and intuitive UX/UI interfaces specifically within Figma MakeEnsure all design outputs are cleanly structured for seamless ingestion into Emergent/AI toolsCollaborate with AI Leads and Integration Leads to validate the technical feasibility of designsAdvocate for usability and adoption within complex B2B environmentsTranslate qualitative insights into clear, actionable requirements and flowsWhat You'll BringAdvanced experience in UX/UI design for heavy-duty operational or enterprise workflowsMastery of process mapping and journey mapping techniquesProficiency with design tools, specifically Figma Make and MiroA strong "systems awareness" of CRM, CPQ, and ERP environmentsThe ability to identify AI-enabled workflow opportunities while respecting data constraintsProven track record of creating implementation-ready designs that require minimal reworkExcellent workshop facilitation skills and the ability to align stakeholdersA senior consultant profile with a strong analytical and problem-solving mindsetBenefitsCompetitive salary with performance-based bonusPTO, holidays, and sabbatical programHealth, dental, vision, and life insuranceRetirement plan with company match from day oneLearning and professional development supportSmall-firm culture with direct access to leadershipOur consultants say CompassX is a place where they can truly find their own path. As part of a smaller firm, they see the impact of their work, have an identity, and know their voice matters. They value the freedom to take the reins of their careers, shape their client work, and maintain a direct line to leadership.With CompassX’s focus on serving local Southern California clients, consultants not only build lasting relationships but also see the results of their work in the communities where they live.At CompassX, you won’t just follow a path - you’ll create one.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.We would also be open to contractors on a 1099/C2C basis.