Payment Processor

Description The Associate, Servicing Support is responsible for supporting the Servicing Support Departments (Titles, Payment Processing, Total Loss/Ancillary Products and Back Office) by processing all requests received via multiple channels. This position will ensure all requests/tasks are processed within HCAs timeframes, adhere to HCA’s policy and procedures, per stated workflows as well as being in compliance. All requests must be handled in an expeditious manner per HCA’s KPI’s. This position requires flexibility and ability to adapt to a multi-functional departmental structure and job rotation. Job Duties They come in and the work is already assigned to them Certain amount of time to work their accounts They'll be making outbound phone calls to get them information to the administrator Need to calculate their refund - then create the refund back to the customer - applying it to the customer account - creating a check request Skills auto, production, banking, credit, mortgage, bachelor's degree, auto finance, title, data entry, financial Additional Skills & Qualifications Agents should have high attention to detail, be able to follow compliance and policy guidelines, Ability to make outbound phone calls and data entry. Strong problem solving skills, Excel experience. Payment processing or accounting experience preferred.Auto finance would be ideal - any kind of financial services Payment processing Mortgage experience is okay About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.