Road Supervisor

Road Supervisor At MTM/AAA, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!What will your job look like?The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Oversee the appearance of each vehicle is maintained and assist in the efficient mechanical operation of the vehicles. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers.Location: 1055 East 18th Street Tucson, AZ 85719Pay Rate: $18.00 per hourWhat you'll do:Oversee on time performance measures of drivers, monitor driving and safety practices of drivers dailyAssist Management/Operations with driver coaching and trainingAttend driver and employee meetings as requested for job and safety informationAttend training and achieve professional certification as directed by managementOversee fleet maintenance program (Vehicle registration/emissions/PMs/DVIR)Respond and coordinate data and photo collection at accident and incident scenes in a timely mannerInvestigate and assist with accident determination and road observationsAssist drivers with questions, customer assistance and overall on the road supportPerforms emergency roadside repairs such as changing tires, battery jump starts, and lock outsAssist Dispatch/Operations with information and complaint resolutionsProvide management with reports to assist with the evaluation of route and schedule effectivenessWork with Operations in workforce management (Time off, backfilling, call offs)Perform other duties, including dispatching, cleaning office and company vehicles, and maintaining storage yard, as requestedPerform additional duties as assigned or requiredWhat you'll need:Experience, Education & Certifications:High school diploma or G.E.D. equivalentMust be 25 years of age or olderValid Arizona Driver licenseMinimum 5 years driving historyNo suspension, revocations or expired driver's license in past 3 yearsNo DUI/DWI chargesNo more than 2 moving violations in past 5 yearsNo at fault accidents in past 5 yearsNo excessive speed moving violations in past 5 yearsMust pass a DOT physical if over the age of 65 including a pre-employment drug screeningMust pass criminal background check & motor vehicle record investigationValid Authorization to work in the United StatesSkills:Thorough knowledge of accident investigation preferredKnowledge of Safety and training practices and proceduresAbility to communicate, teach and mentor employeesMust be able to demonstrate conflict resolution skillsQuick to process information, adjust, and/or make recommendationsSkills in the use of computers, including Microsoft Word, Excel and other Microsoft applicationsEven better if you have:Experience working in a supervisory role preferredKnowledge of DOT/FTA Drug & Alcohol testing (post-accident, reasonable suspicion, & random testing) preferredWhat's in it for you:Health and Life Insurance PlansDental and Vision Plans401(k) with a company matchPaid Time Off and Holiday PayMaternity/Paternity LeaveCasual Dress EnvironmentTuition ReimbursementMTM Perks Discount ProgramLeadership Mentoring OpportunitiesPay Rate: $18.00 per hourThis information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.