Shift Supervisor
Shift SupervisorWe're building a world of health around every individualshaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something biggerhelping to simplify health care one person, one family and one community at a time.
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Open availability is required for this role. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
Management: Work effectively with store management and store crews. Supervise the store's crew through assigning, directing, and following up on all activities. Effectively communicate information both to and from store management and crews.
Customer Service: Assist customers with their questions, problems, and complaints. Promote CVS customer service culture by greeting, offering help, and thanking customers. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers. Maintain customer/patient confidentiality.
Merchandise/Presentation: Price merchandise, stock shelves, execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off-shelf merchandise. Reset departments following POGs.
Required Qualifications:
Deductive reasoning ability, analytical skills, and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule with open availability, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications: Experience as a retail supervisor
Education: High School diploma or equivalent preferred but not required
Anticipated Weekly Hours: 29
Time Type: Part time
Pay Range:
The typical pay range for this role is: $16.00 - $23.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Great benefits for great people. We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process.