Lead Server/Shift Manager

Lead Server/Shift ManagerLove wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager.Lead Server/Shift Manager - Job Responsibilities- Oversee daily restaurant operations during assigned shifts to ensure efficient service.- Coordinate and manage staff schedules, ensuring adequate coverage for peak times.- Monitor service quality and customer satisfaction, addressing any issues promptly.- Train, mentor, and support servers and other staff to maintain high standards of service.- Handle customer complaints and resolve issues to maintain a positive dining experience.- Ensure compliance with health and safety regulations and restaurant policies.- Assist with the setup and breakdown of dining areas before and after service.- Collaborate with kitchen staff to ensure timely and accurate order delivery.- Lead by example in providing exceptional customer service and hospitality.Lead Server/Shift Manager - Job Requirements- Minimum of 3-5 years of FOH or BOH experience in a high-volume restaurant environment- Strong communication and interpersonal abilities- Ability to multitask and work efficiently under pressure- Knowledge of food safety and sanitation regulations- Proficient in POS systems and basic computer applications- Availability to work flexible hours, including nights, weekends, and holidays- Ability to train and mentor new staff members- Physical ability to stand for long periods and lift up to 25 poundsLead Server/Shift Manager - Job Benefits- Competitive hourly wage plus tips (Tips on serving shifts)- Health insurance- Sick leave- Flexible scheduling- 401(k) retirement plan with company match- Employee meal discounts- Professional development and training opportunities- Opportunities for career advancementCompensation details: 18.5-19.5 Hourly WagePI401e4ea5e629-31181-40198161RequiredPreferredJob IndustriesOther