F&B Supervisor

Summary of Position Responsible and accountable for ensuring all restaurant staff is trained in proper service techniques and sanitation guidelines. Also responsible for coaching and mentoring all direct reports to ensure effective employee development. Responsibilities Greet customers entering the store & provide friendly customer service Guide and direct customers to appropriate menu items of interest and answer related inquiries Ensure accuracy of all guest orders by maintaining expert knowledge of Point‑of‑Sale (POS) system(s) Possess thorough and accurate knowledge of menu items and specials Provide technical training and support to less experienced cafe staff and model professionalism with guests and other employees at all times Accurately total, process and collect payments from guests, including handling money, processing credit/debit cards, and making change Restock and maintain displays, labeling correctly as needed, per company standards Participate in closing and opening procedures Participate in daily cleaning/maintenance duties Contribute to a positive environment where all employees trust and respect each other Position Requirements Possess ServSafe Manager Certification Strong organizational skills and attention to detail Excellent communication skills to interact positively with others Ability to multi‑task and perform well under pressure Possess strong leadership and managerial skills, including the ability to coach, develop and clearly communicate expectations Dependable – always on time and on schedule Intermediate computer skills with Microsoft Office and familiarity with POS systems Self‑motivated with the ability to perform with the highest professional and ethical standards Majority of shift spent on feet in a fast‑paced environment, in close proximity to others Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs.; position involves frequent bending, twisting, lifting and squatting and up to eight hours per day on feet in a fast‑paced environment Education and Experience Education: Bachelor’s degree from an accredited college or university in Hospitality, Culinary or related field is preferred. Experience: Minimum five years F& B management experience; POS experience. Certification: ServeSafe certification required. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law. #J-18808-Ljbffr