IT Tech Support

Job Title: Technical Support Specialist Overview: Join our team as a Technical Support Specialist, where you will be an integral part of our IT support team. This role is ideal for individuals wanting to jumpstart their career in technical support who share a passion for resolving basic IT issues. As a Technical Support Specialist, you will be responsible for providing entry level technical assistance to end-users, ensuring the smooth operation of our IT systems. Duties: - Deliver high-quality technical support to end-users, addressing IT issues efficiently - Install, configure, and troubleshoot software and hardware components to maintain system functionality - Collaborate with team members to analyze and resolve intricate technical problems within the organization - Manage computer networking tasks and troubleshoot network issues effectively - Document all support activities and solutions meticulously for future reference - Analyze Windows systems to identify and resolve issues promptly This position presents an exciting opportunity for career advancement in the IT industry. If you are a dedicated technical professional with a knack for problem-solving and a deep interest in technology, we encourage you to apply for the role of Technical Support Specialist. Job Types: Full-time, Part-time Pay: $21.00 - $25.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply Ability to Commute: Lancaster, PA 17601 (Preferred) Work Location: In person