Administrative Support Assistant

SummaryThe incumbent will serve as the Administrative Support Assistant for the Medicine Service at VA Texas Valley Coastal Bend Health Care System in Harlingen - TX. The extreme volume of administrative functions of the services requires an Administrative Support Assistant who can coordinate - gather information - and communicate for the Administrative Officer for Specialty Service. This will entail performing a wide range of activities that change periodically due to a variety of factors.QualificationsTo qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/02/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: the ability to analyze financial reports; ability to change and calculate new standards and/or goals of score cards - business plan - etc.; knowledge of the requirements as well as the formatting of organizational charts; ability to search historical files for readily available background information such as recent staff or function changes - organizational charts - mission and function statements and position descriptions; efficiently utilize Microsoft Excel - Publisher - Outlook - and PowerPoint; demonstrate an understanding of continuous improvement and system redesign concepts - effectively contributing and implementing continuous improvement and system redesign strategies and programs. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.DutiesDuties: Functions as the Administrative Support Assistant to the Chief of Medicine and the Administrative Officer for Medicine ServiceThe work requires a practical knowledge of the purpose of the specialty care profession - with an in-depth knowledge of VA mission and policies - VA's commitment to the veteran and the agency programs and activities associated with this commitmentIn addition - the incumbent must have basic knowledge of management principles and processes and the ability to analyze and evaluate methods and techniques for assisting the Administrative Officer and Chief for Specialty Service in solving problems that may ariseIn addition - the incumbent needs basic skills and understanding of the methods and techniques of management analysis and/or program analysis and the structures - functions - processes - objectives - products - services as well as the resource requirements necessary to manage Multiple ServicesPerforms work involving the collection - compilation - and/or tracking of data and statistical information in support of an organization's program operationResponsible for planning - preparing - coordinating - and executing a wide range of program support activities - including data collection and the procurement of required supplies and equipmentInitiates and follows through with work orders for supply - repairs - and equipment requestsAssists in the planning - review - and reporting of data/statistical results of program/project studiesEstablishes protocols for incoming data - organizes computerized data sets (using programs such as Excel) - and retrieves computerized dataGenerates and reviews documents - reports - and/or applications for omissions and inconsistencies - and ensure data entry is complete and accurateThe Incumbent assists in the management of all routine and daily administrative components of the Office for Chief of MedicineThe responsibilities include - but are not limited to - management of routine administrative details which fall under the purview of the serviceThese include Management of purchase of supplies - completion of timecards - travel authorizations - PIV sponsorship - assists with ADPAC duties - coordination of equipment inventory (CMR) - and managing the administrative role of following up with patients' appointments and ongoing careIncumbent develops information related to periodic performance reviews using multiple electronic data sources - evaluates the information and provides continuous improvement recommendations for leadership considerationThe incumbent will apply clerical and technical procedures - methods - and techniques in the collection - compilation - and/or tracking of data and statistical information in support of Service operationsWorks independently to organize office procedures - by identifying required resources - and devising actions to improve and meet the goals and objectives of Medicine Service - such as records - directives - mail - or forms management systemsThe primary role to carry out routine - procedural - or standard tasks that support program management activitiesThe incumbent will perform a variety of duties and tasks combinations across different organizational levelsWorks independently to control and maintain office and/or information systems such as forms - records - mail distribution - directives or publications - and management systemsThe incumbent will apply policies and procedures to assist physicians - technicians and other personnel in understanding the process of submitting forms or documentationWork Schedule: M-F 0800-1630 Virtual: This is not a virtual position Position Description/PD#: Administrative Support Assistant/PD012430 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized