Dispatcher
Job Description
Dispatcher – Moving Company (Operations Control Role)Company: Working Men Moving LLCLocation: San Ramon, CA (Remote to start → In-office transition required)Job Type: Full-TimePay: $20/hr (Growth opportunities based on performance)About the RoleWorking Men Moving is a fast-growing moving company looking for a high-performance Dispatcher to run the day-to-day operations of our moving crews.This is not a passive scheduling role — you will act as the command center of the business, responsible for keeping jobs on track, solving problems in real time, and ensuring a smooth experience for both customers and crews.If you thrive in fast-paced environments, think quickly under pressure, and take ownership of outcomes, this role is for you.Key ResponsibilitiesDispatch and manage multiple moving crews using the Smart Moving appCreate, assign, and update jobs (crew assignments, notes, scheduling)Optimize daily routes and schedules for maximum efficiencyCommunicate directly with movers and drivers throughout the dayMonitor live job progress and resolve delays/issues immediatelyMaintain accurate CRM/job notes, statuses, and customer updatesAct as the main point of contact between customers and crewsEnsure every job runs professionally and on timeRequirements (Strict)MUST have hands-on experience with the Smart Moving app (dispatching, scheduling, job management)2+ years of dispatch/logistics experience (moving industry strongly preferred)Strong multitasking and real-time problem-solving abilityExcellent communication skills (clear, direct, professional)Comfortable handling high-volume, fast-paced operationsHighly organized and detail-orientedMust pass a background checkWhat Success Looks LikeCrews dispatched on time and fully preparedMinimal scheduling conflicts or delaysFast resolution of issues during live jobsHigh customer satisfaction and smooth job flowAccurate and up-to-date job tracking in CRMWhat We Offer$20/hr starting payStable, full-time workSupportive and growth-focused teamOpportunity to grow into operations managementRemote start with transition to in-office role in San RamonTo ApplyPlease submit your application along with a brief response to the following:Describe your experience using the Smart Moving appShare an example of a time you handled a scheduling issue or last-minute change in real timeNOTE: All applications without a resume will not be considered.Company DescriptionWe're hiring a Dispatcher to coordinate our moving crews and keep operations running smoothly. You'll schedule jobs, communicate with drivers, and ensure customers have a seamless experience. Strong communicators who thrive in a fast-paced environment — apply now!Company DescriptionWe're hiring a Dispatcher to coordinate our moving crews and keep operations running smoothly. You'll schedule jobs, communicate with drivers, and ensure customers have a seamless experience. Strong communicators who thrive in a fast-paced environment — apply now!