Application Engineer

Job DetailsDescriptionPosition Title: Application Engineer FLSA Status: ExemptReports to: Application Engineering ManagerDepartment: Isolation & Actuation TechnologiesControl Southern believes that When Integrity Leads, Success Follows. https://www.controlsouthern.com/about-us/Job SummaryThe role of the Application Engineer is to directly assist our clients through engineering support, quotation development, logistics and sales fulfillment, as well as customer service activities in a defined sales territory. Work with internal teammates and customers through application consultations, product selections, and sales processes.Principal Duties And ResponsibilitiesEngineer, select, configure, and quote products and services to industrial processcontrol clients.Formulate creative solutions to be delivered on time while working within logisticconstraints.Own and direct the internal flow of quotes and orders for multiple business units.Develop technically sound final control process solutions that are beneficial for both thecustomer and Control Southern.Respond quickly and completely to requests for quotes, orders, technical support, etc.Ensure customer purchase orders are processed in a timely manner.Monitors, protects, and grows profit margins.Participate actively in training assignments and classes.Advocate on the customer’s behalf any issues or problems with principal suppliers.Develop advanced understanding of unique technical specifications with awareness ofcustomers’ business constraints.Manage the sales process from quote-to-cash, including qualification of sales leads andrequests using Sander Selling System processes and Challenger Sale philosophies.Supports On-Call Emergency After Hours phone rotation (this could include receivingcompany issued cell phone at this time)Technical Skills & AbilityDemonstrate initiative, critical thinking skills, and self-discipline in personaldevelopment.Excels in a highly technical and multi-tasking environment.Show attention to detail, with the ability to identify and adhere to basic specificationrequirements including financial, scheduling, mechanical, and spatial constraints.Demonstrate solid mechanical aptitude.Exhibit strong professional communication skills.Display advanced problem solving and critical thinking skills when working through dailysituations.Manage workload and prioritize tasks with some assistance.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Physical DemandsThis is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary. The ability to remain seated at keyboard for long periods of time during the workday.TravelAs necessary. Five to ten days per year is typical.QualificationsA Bachelor’s degree in Engineering (B.S.) or equivalent from a four-year college is required. Preferred areas of study include mechanical, chemical, biochemical, industrial, materials, and/or electrical engineering.Two years industry related experience with preference for process control functions preferred.Working knowledge of Microsoft Office suite applications required (Outlook, Excel, Word).Exposure to Enterprise resource planning (ERP) software preferred (IFS, Oracle, SAP).Experience with customer relationship (CRM) software preferred (Salesforce, ACT!).Effective Interpersonal And Communication (oral & Written) Skills Required.Must be very customer focused.