Manager, Academic Advising (Program and Internship)

Job ProfileAcademic Advising Manager 2Job FamilyAcademic AdvisingTime TypeFull timeMax Pay – Depends On Experience$65,000.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date.Minimum QualificationsBachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Profile SummaryManages a team and collaborates with various stakeholders to enhance student success, career readiness, and the overall student experience.Job DescriptionThe School of Community Resources and Development (SCRD) within the Watts College of Public Service and Community Solutions at Arizona State University seeks a dynamic and collaborative professional to serve as the Manager of Academic Programs and Internships. This full-time, onsite position (Downtown Phoenix campus) plays a critical leadership role in coordinating undergraduate internship programs and advising graduate students, while supporting program development, assessment, and strategic initiatives across the School.This position serves as a key liaison among students, faculty, alumni, and external partners, ensuring high-quality experiential learning opportunities and effective graduate student support systems.Position Salary Range$61,400 - $65,000 per year; depends on experienceEssential DutiesKey Responsibilities- Internship Program Leadership and Coordination Provide strategic oversight and coordination of the School’s internship program and related alumni engagement initiatives.Serve as the primary liaison between faculty, students, alumni, and internship partners.Collaborate with faculty to identify annual program priorities, including allocation and tracking of internship-related program fees.Conduct annual program assessments and analysis, including evaluation of student learning outcomes and core competencies.Coordinate and implement internship course revisions in alignment with faculty decisions.Participate in curriculum task force meetings.Partner with college advising staff to support undergraduate immersion programs.Maintain and manage internship documentation.Design and implement periodic surveys or focus groups with internship partners and alumni.Meet regularly with School leadership to align program goals.Graduate Student Advising and SupportServe as the primary academic advisor for on-campus graduate students (MS and PhD programs).Advise students on degree requirements, course planning, and academic progress.Review and approve iPOS submissions and updates.Support students in identifying graduate committee members.Collaborate with faculty, Graduate Director, and ASU Graduate College.Participate in graduate admissions review.Respond to student inquiries.Maintain and update graduate handbooks.Manage records related to funding and awards.Support graduate student engagement activities.Provide administrative support to the Graduate Director.Program and Administrate SupportCollaborate with leadership to recruit and support Faculty Associates.Coordinate faculty onboarding, logistics, and training.Support cross-program operations within SCRD.Desired QualificationsMaster’s degree in a related field.Experience in program coordination, advising, or student services.Strong organizational and communication skills.Experience in higher education, particularly with graduate students.Familiarity with Salesforce or similar systems.Experience with program assessment or internship coordinationWorking EnvironmentActivities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%). Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%). Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Evidence of effective communication skills.The ASU School of Community Resources & Development advances the social, economic, environmental and cultural well-being of our local and global communities through instruction, research and service. We provide nationally recognized interdisciplinary research expertise and innovative academic programs in nonprofit leadership and management, parks and recreation management, and tourism development and management. https://scrd.asu.edu/Driving RequirementDriving is not required for this position.Location:Off-Campus: PhoenixFundingNo Federal FundingInstructions To ApplyCurrent employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.Please use the link below to log in using single sign-on.https://www.myworkday.com/asu/d/inst/1$9925/9925$21651.htmldTo be considered, your application must include all of the following attachments:Cover letterResume or CVMultiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.ASU StatementArizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobaccoAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.Notice of Availability of the ASU Annual Security and Fire Safety Report:In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.Employment Verification StatementASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.Background Check StatementASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.Fingerprint Check StatementThis position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.