Manager, Employee Experience

The Job/What You'll Do: The Manager of Employee Experience will champion, promote, and guide Solari's culture and employee experience initiatives across the enterprise. This position is critical to keeping the pulse of the organization and engaging leadership to maintain Solari's award-winning culture. The Manager of Employee Experience will assess the culture of the organization on an ongoing basis and identify actionable goals, measurable outcomes, and sustainable results. Responsibilities: Acts as a liaison to department heads to curate employee engagement and appreciation initiatives that meet the needs of the department. Manages the Top Workplaces survey process ensuring Solari maintains its status as a Top Workplace in all markets and provides report analysis and recommendations. Plans and executes employee events, elicits participation, and ensures consistent access across the enterprise. Ensures Solari's culture is inclusive and accessible. Establishes effective channels for communication between employees and management. Addresses concerns, provides feedback, and ensures a transparent flow of information. Develops strategies to enhance internal communication, employee satisfaction and engagement. Works collaboratively with the human resources department on recruitment and retention initiatives as they relate to company culture. Works collaboratively with the internal communications department to set strategy for employee award platform(s). Manages employee merchandise and apparel. Works with Chief Brand and Development Officer to plan and coordinate leadership meetings to engage and inspire Solari's senior leaders. Communicates effectively with stakeholders to evaluate plans and ensure the success of their initiatives. Other duties as assigned Knowledge, Skills, Abilities: Excellent verbal and written communications skills with the confidence to interact with employees all levels across the organization Business acumen and Ability to manage several tasks/projects at the same time Strong Knowledge of Microsoft Office Suite & SharePoint Meet deadlines Champion of change Innovative Maintain confidential information Convey information in an easy-to-understand way Flexible, Energetic, Advocate, Passionate Ability to act professionally and maintains appropriate boundaries with clients and staff. Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled. Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success. Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional and leadership growth. Education & Experience: 3-5 years of experience in General engagement experience with leadership or organizational development focus; project management; event planning, inclusion initiatives, required Bachelor's Degree in Organizational Development, Communications, Psychology, Social Work, Human Resources, or a related field, required Working Conditions: While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/ Who We Are & What We Offer: Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff. Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community. Friendly work environment Generous paid time off (PTO) Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date Competitive compensation Convenient office locations and Hybrid Schedule On-site fitness room free to all employees (Tempe Office) Basic Life Insurance Voluntary Life, Spouse, Child Insurance Critical Illness w/free dependents Critical Illness Spouse Short Term & Long Term Disability- Starts first of the month after 90 days of employment 401K & 401K Roth - Starts first of the month after 90 days of employment United Pet Care LifeLock for identity theft LYRA EAP Program- 25 free sessions for mental health per family member Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.